Read on for answers to frequently asked questions regarding COVID-19

 

If you managed to make an appointment upon reopening last week, you’d be forgiven for having a bit of apprehension.

Being told not to touch anyone outside of the immediate family for the past few months, along with new health and safety requirements, have the potential to scare off those seeking the tranquility and relaxation they’ve been used to during normal times

 

.I am limiting unnecessary contact before and after the massage treatment by providing paperless/contactless interactions. As of June 23rd, all clients are expected to fill out a one-time New Medical History and  Consent form (COVID-19) every visit. This ensures accurate information and consent during the COVID-19 pandemic.

 

A: As per government guidance, if physical distancing can’t be exercised then masks need to be worn. Given the close proximity required during treatment, clients will need to wear a mask, while I will be wearing PPE.

A: For the time being, I am no longer accept cash as a form of payment in order to limit the spread of COVID-19.

A: All my new policies and procedures meet or exceed the standards described by local and national regulatory bodies. I have implemented rotational sanitation procedures for all common surfaces, multiple times throughout the day. Treatment rooms are fully sanitized, and all linens/blankets, etc are replaced, after each treatment. Your health and safety are my top priority.

A: In order to maintain a safe atmosphere I am advising anyone with fever or chills, new cough, sore throat, runny nose, headache, sore muscles (not related to exercise) or feeling unwell, have been in contact with someone who is sick or has traveled. To reschedule their treatments. This helps to protect myself as well as other clients from being exposed to COVID-19 and any other virus.

  • clients and I are expected to communicate with each other if any new symptoms develop post-massage therapy treatment.

A: Health Canada has advised that anyone exhibiting symptoms remain at home and avoid coming into contact with others. With this in mind, and for the safety of everyone you will be declined service. Your appointment will be rescheduled.